Embroidery & Screenprinting Terms

Embroidery and Screenprinting Terms and Conditions:

Screen printed and embroidered merchandise does not qualify for refunds or exchanges.

No minimum order required.

All orders allow for slight variations in spacing (~6mm).

Please note it is illegal to use other people’s company logos or images for customer items without explicit written authorization and consent.  While KWON USA does its best to recognize trademarked logos that it does not have permission to screenprint or embroider, we cannot know every logo that has been trademarked.  Therefore, it is on the customer requesting the screenprint or embroidery to know the legality of getting the logo printed on any of our merchandise. 

KWON USA has the right to refuse to print any logos that may be in violation of trademark law. 

Due to the fact that screenprinted and embroidered merchandise does not quality for refunds or exchanges, KWON USA requests that all embroidery and screenprint orders be made via the online website www.kwonusa.com, or through email to embroidery@kwonusa.com, and strongly encourages that a mockup/proof be approved by the customer.  Refusal to follow the requested process forfeits the customers right to claim that there is a discrepancy between what they ordered and what they received.